Terms of Service

Terms of Service

Effective Date: February 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the UnicyPixel™ platform and related services (the “Service”), operated by:

Unicy Inc.
Montreal, Quebec, Canada
Email: hello@unicypixel.com

By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, activating a QR plaque, subscribing to a plan, or otherwise using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

We reserve the right to modify these Terms at any time, without prior notice, even after account registration and acceptance. Continued use of the Service constitutes acceptance of the updated Terms.

2. Description of Service

UnicyPixel™ is a Software-as-a-Service (SaaS) platform that allows users to:

  • Activate and manage QR plaques and digital engagement tools
  • Configure links and customer interaction flows
  • Monitor usage and analytics
  • Access optional digital services and subscription features

The Service is provided as a cloud-based platform accessible via the web.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.

By using the Service, you represent that:

  • The information you provide is accurate and complete
  • You will comply with all applicable laws

4. Account Registration & Responsibility

To use certain features, you must create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities occurring under your account
  • Promptly notifying us of any unauthorized access

Unicy Inc. is not liable for losses resulting from unauthorized account use.

5. Subscription & License

5.1 Annual Subscription License

Access to the Service is granted under an annual subscription license, based on selected plans.

Your subscription grants you a non-exclusive, non-transferable, revocable license to access and use the Service for business purposes in accordance with these Terms.

You may not:

  • Copy, modify, reverse engineer, or resell the software
  • Redistribute access to third parties without authorization

5.2 Separate Cancellation & Subscription Policy

Subscriptions and optional paid digital services are governed by a separate Cancellation & Subscription Policy, which forms part of your agreement with us.

6. Refund Policy (Physical Plaques)

For physical products (such as plaques):

  • Customers have 14 days from the date of delivery to request a return.
  • Returned items must be unused and in original condition.
  • Return shipping costs are the responsibility of the customer.

Digital subscriptions and activated services may not be refundable unless otherwise specified in the separate policy.

7. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes
  • Upload malicious code or attempt system interference
  • Engage in spam, fraudulent, or deceptive practices
  • Attempt unauthorized access to the platform

We reserve the right to suspend or terminate accounts that violate these rules.

8. No Affiliation with Third-Party Platforms

Unicy Inc. and UnicyPixel™ are not affiliated with, endorsed by, or sponsored by:

  • Google
  • Meta (Facebook, Instagram)
  • TikTok
  • LinkedIn
  • Or any other online review or social media platforms

We encourage local businesses and artists to invite their customers to leave honest recommendations for good service, but we do not represent or control any third-party platforms.

9. Data & Privacy

All data collection, storage, and processing are governed by our Privacy Policy, available at:

Privacy Policy

By using the Service, you agree to the terms outlined in that policy.

10. Intellectual Property

All rights, title, and interest in the Service, including software, branding, design, and content, remain the exclusive property of Unicy Inc.

UnicyPixel™, its name, logo, and associated branding elements are protected intellectual property.

Users retain ownership of their own uploaded content but grant us a limited license to process it for service functionality.

11. Support

Support is provided exclusively via email at:

hello@unicypixel.com

We do not guarantee response times or service levels unless separately agreed in writing.

12. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

We make no warranties, express or implied, including:

  • No guarantee of uninterrupted service
  • No guarantee of error-free operation
  • No guarantee of business results, customer engagement, or increased reviews

Use of the Service is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law:

Unicy Inc. shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from service interruptions or errors

Our total liability shall not exceed the amount paid by the user in the preceding 12 months.

14. Termination

We may suspend or terminate your access at our discretion if:

  • You violate these Terms
  • Your use poses legal or security risks
  • Required by law

Upon termination, your license to use the Service immediately ends.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of:

Quebec, Canada.

Any disputes shall be resolved in the competent courts of Montreal, Quebec.

16. Contact Information

For legal inquiries or support:

Unicy Inc.
Montreal, Quebec, Canada
hello@unicypixel.com